Roleplaying Presences
tl;dr: As part of this exercise, you’ll explore questions of uncertaintly around systems, first-hand, and the value of ‘spookiness’ as a metaphorical approach by adapting/repeating the thought exercise from class to have a conversation with someone else about everyday intelligences. Time Limit: 2 hours
Learning Objectives
As part of this exercise you will be asked to:
- Develop your awareness of the challenges surrounding complexity and expalinability in everyday systems and processes;
- Explore the kinds of interpretations and beliefs that form around everyday technologies through light-weight user research; and
- Examine the affordances of a ‘spooky’ or otherworldly lens on everyday technology.
Brief
Drawing on the examples introduced in class: work with someone from outside this class (a friend, family member etc.) engage them in a conversation (an short interview) where you examine an everyday technology of the smart and connected home. Use the supernatural entity or haunted metaphor to help this exploration.__ (OPTIONAL: Prepare a materialization or diagram their mental models.)__
This work is completed individually. In class groups you choose the entity/metaphor. We’ll use this to compare and contrast the conversations within your groups next week.
Post in #projects with a 100-150 word write up
Note This is a creative exercise and you should spend no more than 2 hours on this exercise.
Precedent Project
In this module, we’ll consider how the complexity of distributed, smart, and connected systems challenges explainability, but also provides a resource for critical design. In this exercise you’ll take cues from the work of Graham Dove (Links to an external site.) & Anne-Laure Fayard (Links to an external site.), and explore the how the supernatural can be useful metaphor to examine how people understand and intrepret everyday systems.
The authors note:
“Research into ML often focuses on explaining algorithmic decision-making or making it more transparent to users. However, transparency and explanations have limitations … Monsters are to be feared, but also are generative spaces, places to question, wrestle with uncertainty, resist easy classifications, name power.”
Graham Dove and Anne-Laure Fayard. 2020. Monsters, Metaphors, and Machine Learning. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (CHI ‘20). Association for Computing Machinery, New York, NY, USA, 1–17. DOI:https://doi.org/10.1145/3313831.3376275
In this study, “Monsters, Metaphors, and Machine Learning”, the authors developed a hands-on workshop to materialize questions posed by machine learning. They introduced a series of ‘monster cards’ (see above) to help encourage reflection on designing with machine learning. Each monster is related through a brief description to an aspect of machine learning’s uncertainty and processes. Using this, participants map out their assumptions and concerns about these processes and later materialize them as a monster using everyday materials.
Deliverables
Post in #projects with a 100-150 word write up
Note This is a creative exercise and you should spend no more than 2 hours on this exercise.
Constraints and Considerations
- This is a warmup exercise and you should spend around 1-2 hours on this exercise, max!
- We’re still in COVID land. Work within your comforts, safely and social distanced!
- The entity and smart home you choose is up to you — but you should coordinate with others in the class to identify an entity of interest
Resources
- Graham Dove and Anne-Laure Fayard. 2020. Monsters, Metaphors, and Machine Learning. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (CHI ‘20). Association for Computing Machinery, New York, NY, USA, 1–17. DOI:https://doi.org/10.1145/3313831.3376275
- Edward de Bono. 1987. Six Thinking Hats, 2nd ed. Harmondsworth: Pelican
- Dan Lockton, David Harrison, Neville A. Stanton. 2013. Exploring design patterns for sustainable behaviour. The Design Journal Vol.16 No. 4, pp. 431-459. doi:10.2752/175630613X13746645186124
- Jesse Schell. 2008. The Art of Game Design: A Book of Lenses. Morgan Kaufmann, Burlington MA
- Anuradha Reddy, Baki Kocaballi, Iohanna Nicenboim, Marie Louise Juul Søndergaard, Maria Luce Lupetti, Cayla Key, Chris Speed, Dan Lockton, Elisa Giaccardi, Francisca Grommé, Holly Robbins, Namrata Primlani, Paulina Yurman, Shanti Sumartojo, Thao Phan, Viktor Bedö, Yolande Strengers. 2021. Making Everyday Things Talk: Speculative Conversations into the Future of Voice Interfaces at Home. In CHI 2021 Extended Abstracts. To appear.
- Patrícia Alves-Oliveira, Maria Luce Lupetti, Michal Luria, Diana Löffler, Mafalda Gamboa, Lea Albaugh, Waki Kamino, Anastasia K. Ostrowski, David Puljiz, Pedro Reynolds-Cuéllar, Marcus Scheunemann, Michael Suguitan, and Dan Lockton. 2021. Collection of Metaphors for Human-Robot Interaction. In Designing Interactive Systems Conference 2021 (DIS ‘21). Association for Computing Machinery, New York, NY, USA, 1366–1379. DOI:https://doi.org/10.1145/3461778.3462060